• We will work with customers whose needs are not addressed by our existing shopping cart selections. For example sizing of chains or rings, or a gemstone variation not offered through our cart. You must have a written agreement from us before you process them through this site. There may be additional charges involved.
  • Special order items are non-returnable and non-refundable once the order has been confirmed. These items have considerable investment in materials casting etc, and we cannot keep all variations in stock.
  • These orders take between 2 – 6 weeks to make and depend on the production schedule. You will be given a delivery estimate at the time of ordering. Contact us before ordering if you have a need within a certain date for expedited delivery.